No, Everything Really Is Worse: Technology and the Degredation of Public Life and Everyday Experience

To be sure, there is a real and misguided tendency to romanticize the past. But for a long time I’ve been agitated by a nagging feeling that this time is different. Many aspects of social life and everyday experience really are worse. Beyond shaking my fist at the sky, I didn’t have a good way of articulating what was underlying this feeling. This is my attempt to do so.

The story begins with two common observations that, taken together, give rise to a paradox: First, we seem to be inundated with customer feedback surveys. No matter how trivial the interaction with a business or institution, we inevitably receive a request to fill out a customer feedback survey. The second observation is that, in many industries, customer service seems worse than ever.

How does this make sense? If we’re constantly filling out customer feedback surveys, we should be living in the golden age of customer service. What explains this paradox?

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Are Vaccine Mandates similar to nazi medical experiments?

By now you’ve probably encountered antivax rhetoric claiming parallels between vaccine mandates and Nazi Germany medical experiments. In this post, I will explore whether such analogies are legitimate. I’m not the first to do this but I hope to contribute a perspective that adds a new dimension. Before evaluating any alleged parallels between vaccine mandates […]

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Predicting Anti-Vaccine Explanations for the Eventual End of the Pandemic

When this pandemic eventually ends, the anti-vaccine movement will claim that it wasn’t because of vaccines. If the anti-vaccine movement is anything, they are consistent. Historically, they have always tried to point to some other variable besides vaccines to explain away a disease’s decline. The favorite explanation is that many communicable diseases declined precipitously because […]

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